Privacy Policy
Last updated: April 28, 2026
At AZSTUDIO Fitness Center , operated by Zambrana Global LLC , we value and respect the privacy of our clients, visitors, and users. This Privacy Policy explains how we collect, use, protect, and share the personal information you provide when you visit our website www.azstudiopr.com , contact us, book classes, or purchase memberships or services related to AZSTUDIO Fitness Center.
By using our website, communicating with us, or purchasing our services, you agree to the practices described in this Privacy Policy.
1. Responsible business information
Legal Name: Zambrana Global LLC Trade Name: AZSTUDIO Fitness Center Physical Address: Villas de San Francisco Plaza II, 87 Ave. de Diego, Suite 211, San Juan, Puerto Rico 00928 Website: www.azstudiopr.com Email: info@azstudiopr.com Phone: 787-908-5765 Business Hours: Monday to Friday, 8:00 am to 5:00 pm Contact Person: Andrea Zambrana
2. Information we collect
AZSTUDIO Fitness Center may collect personal information when you visit our website, complete forms, contact us, book classes, purchase memberships, or use our related platforms.
The information we can collect includes:
- Full name
- Phone number
- Information needed to process reservations, memberships and payments
- Booking history, classes, memberships and purchases
- Information submitted voluntarily through forms, messages, or communications
- Information related to basic physical security forms, such as PAR-Q, when applicable
- Technical data related to your visit to the website, such as IP address, browser, device used, pages visited and browsing behavior
AZSTUDIO Fitness Center does not collect information from minors through its website and its services are directed to adults.
3. Payment information
Payments, bookings, memberships, and class-related purchases may be processed through external platforms, including Mariana Tek or other authorized payment processing providers.
AZSTUDIO Fitness Center does not directly store complete credit or debit card information on its website. Payment information is processed through third-party providers who have their own security systems, terms, and privacy policies.
4. How we use your information
We use the information collected for the following purposes:
- Process class bookings
- Manage memberships and packages
- Process payments and purchases
- Confirm appointments, classes, reservations or services
- To communicate with you regarding your account, reservations, or membership
- Provide customer service
- Send important communications related to AZSTUDIO Fitness Center
- Send promotions, announcements, events, challenges, offers, or content related to our services
- Improve the user experience on our website
- Analyze the performance of our campaigns and communications
- Perform retargeting or personalized advertising through platforms like Meta Ads
- Comply with administrative, legal, accounting or security obligations
You can request to stop receiving promotional communications by writing to us at info@azstudiopr.com .
5. External platforms and providers
To operate our website, bookings, payments, communications, and marketing campaigns, we may use third-party platforms, including but not limited to:
- Mariana Tek
- WordPress
- Kajabi
- WhatsApp Business
- Meta Ads / Facebook Pixel
- Google Analytics
- Payment processing providers
- Email marketing providers
- Analytics, advertising, and retargeting tools
These third parties may collect or process information in accordance with their own privacy policies. AZSTUDIO Fitness Center uses these tools to operate the business, enhance the customer experience, process services, and communicate relevant information.
6. Cookies, Google Analytics and Meta Pixel
Our website may use cookies, pixels, and similar technologies to improve site functionality, analyze traffic, measure advertising campaigns, and display relevant ads.
These technologies can collect information such as:
- IP Address
- Device type
- Browser used
- Pages visited
- Navigation time
- Interactions with ads or forms
- General behavior within the website
We use tools like Google Analytics and Meta Pixel/Facebook Pixel to understand how users interact with our website and to improve our digital advertising campaigns. Google states that when using Google Analytics on a site, its use and how it collects and processes data must be disclosed.
You can configure your browser to block or delete cookies. However, some website features may not function correctly if cookies are disabled.
7. Communications via email, WhatsApp and other means
AZSTUDIO Fitness Center may contact you via email, phone, text message, WhatsApp, or other digital means to:
- Confirm information related to your reservations or membership
- Send reminders
- Sharing operational changes
- Send information about classes, events, challenges, or promotions
- Follow up on information requests
- Share educational or commercial content related to our services
By providing your contact information, you authorize AZSTUDIO Fitness Center to contact you through these means. You can request to stop receiving promotional communications by writing to info@azstudiopr.com .
8. Information related to health or physical activity
AZSTUDIO Fitness Center does not offer medical services, medical diagnoses, or treatment for health conditions. Any information related to your physical condition, basic activity history, or forms such as the PAR-Q is used solely for safety, general guidance, and training service administration purposes.
The information you provide about your physical condition must be true and up-to-date. You are responsible for consulting with your doctor or healthcare professional before beginning any exercise program, especially if you have any medical conditions, injuries, are pregnant, have recently undergone surgery, or have any other situation that may affect your participation in physical activity.
Specific terms related to liability release, class participation, exercise risks, studio policies, and additional authorizations will be included in separate Terms and Conditions , Waiver , and Official Policies documents of AZSTUDIO Fitness Center .
9. Information on minors
AZSTUDIO Fitness Center does not direct its website or online services to minors and does not intentionally collect personal information from minors through its website.
If we understand that we have collected information from a minor without the appropriate authorization, we will take reasonable steps to delete that information.
10. Use of photos, videos and images
This Privacy Policy does not specifically regulate the use of photos, videos, testimonials or personal image of clients on social networks, promotional materials or studio content.
Any authorization related to image, recordings, photographs, videos, testimonials or promotional use will be handled through separate documents, such as terms, waiver, image consent or official studio policies.
11. With whom can we share information
AZSTUDIO Fitness Center may share limited personal information when necessary to operate the business, provide services, or comply with legal or administrative obligations.
We can share information with:
- Booking and membership platforms
- Payment processors
- Website and hosting providers
- Email marketing platforms
- Digital advertising and analytics tools
- Authorized administrative personnel
- Technology service providers
- Legal, accounting or administrative advisors, when necessary
- Competent authorities if required by law
We do not sell your personal information.
12. Information Security
We take reasonable measures to protect the personal information we collect against unauthorized access, loss, misuse, alteration, or unauthorized disclosure.
However, no digital system, platform, internet transmission, or electronic storage can guarantee absolute security. For this reason, although we make reasonable efforts to protect your information, we cannot guarantee that information transmitted or stored is completely risk-free.
The FTC recommends that businesses retain sensitive information only as long as there is a business or legal reason to keep it and that they adopt reasonable data security and disposal practices.
13. Information preservation
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including membership administration, reservations, payments, customer service, communications, legal, accounting, or security obligations.
When the information is no longer needed, we may delete, archive, or anonymize it in accordance with our internal practices and applicable obligations.
14. Your rights and options
You can request:
- Access the personal information we hold about you
- Correct incorrect or incomplete information
- Request that we stop sending you promotional communications
- Request the deletion of certain information, where possible
- Limit certain uses of your personal information
To make a request, you can write to us at:
info@azstudiopr.com
We may request additional information to verify your identity before processing the request.
15. Links to external sites
Our website may include links to third-party platforms, tools, or sites, such as booking systems, payment platforms, social networks, or other external services.
AZSTUDIO Fitness Center does not control the privacy practices of these external sites. We recommend that you review the privacy policies of any external platform you use.
16. Changes to this Privacy Policy
AZSTUDIO Fitness Center may update this Privacy Policy from time to time to reflect changes in our practices, platforms, services, legal requirements, or operational needs.
The updated version will be available on our website. The update date will appear at the top of this page.
Continued use of our website or services after an update is posted constitutes acceptance of the revised Privacy Policy.
17. SMS and Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
18. Contact
If you have questions about this Privacy Policy or wish to exercise any of your rights related to your personal information, you can contact us:
AZSTUDIO Fitness Center Operated by Zambrana Global LLC Villas de San Francisco Plaza II 87 Ave. de Diego, Suite 211 San Juan, Puerto Rico 00928
Email: info@azstudiopr.com Phone: 787-908-5765 Hours: Monday to Friday from 8:00 am to 5:00 pm